Artificial intelligence technology, which is observed with curiosity by everyone, has started to enter into our lives with e-commerce, social media and smart systems. Although the tasks it performs seem simple, it has features that can change human habits.
These systems have become powerful enough to perform human tasks, thanks to the developing algorithms and data generated. The process, which started with the industrial revolution, has gradually transitioned human force and tasks to machinery and is now progressing much faster. So, what is this process defined as the digital workforce?
The automatic realization of some works, traditionally performed by humans, using artificial intelligence systems via computers is defined as the ”digital workforce”. These systems can be called as robots in computers. These software systems are very easy to install and update according to your needs. They can perform a whole task alone, as well as with the support of an employee. The digital workforce can be expanded or downsized depending on your operational and business needs.
The introduction of the digital workforce will allow employees to have their lunch at home now. According to McKinsey Global Industry Report; 23% of working hours in the US can be automated by 2030 and up to 15% globally. In addition, thanks to 24/7 operation, these systems will save time and positively affect business performance.
These systems, defined as digital workforce, automate the constantly repetitive processes, enabling employees who deal with these tasks to focus on value-added tasks and increase their motivation. Completing tasks quickly increases customer satisfaction. Increased satisfaction of both employees and customers quickly elevates the growth momentum of the business.
Businesses in finance, e-commerce, health and every field you can think of are integrating their business processes with the digital workforce. Businesses that combine the digital workforce with the human workforce are able to take one step ahead of their competitors and become unrivaled in the market. You can also automate the business processes of your business to get ahead of your competitors. Find out how Robomotion can help you build and grow your digital workforce.