Robotic Process Automation (RPA) is a software system that has been frequently preferred by enterprises recently. RPA systems and Business Process Management (BPM) are confused too often in the corporate world. The only common feature of these two software is that they facilitate the processes of enterprises. Apart from this, they have different features and usage areas. What are the differences between RPA and BPM software?
RPA is a system that automatize repetitive tasks through computer software. You can automatically perform billing and design automatic chatbots that will communicate with your customers. RPA tools can be used to carry out enterprise tasks, trigger responses, and communicate with other digital systems. Software bots can operate 24/7 once the task steps are identified to RPA. RPA bots minimize the error rate while performing tasks.
BPM is a method that addresses the works carried out in an enterprise with a holistic approach in order to pattern business operations. For example, BPM can pattern all processes of finding the best price, preparing the best offer, and ordering in purchasing processes. BPM aims to discovering, documenting, and optimizing business processes and to perform tasks automatically. With BPM, enterprises can standardize their all processes and facilitate communication in the business work.
The reason for this contradiction in terms is the thought that RPA systems are the new technology that substitutes BPM. However, the fact of matter something else! BPM is a holistic approach aiming to optimize and automatize business processes altogether. RPA, on the other hand, is a technology engaging in repetitive tasks through robots which are only a part of the business process. BPM is an end-to-end solution for automatizing all business processes. RPA is the complement of BPM approach. RPA and BPM unify to provide sound solutions to enterprises.
RPA can easily automatize repetitive tasks in BPM processes and can ensure that enterprises create a more powerful BPM system. Today, many enterprises automatize certain business processes in BPM via RPA software bots. If you want to make your enterprise more productive, please contact us to get more information on RPA processes.