RPA is defined as software systems that automate repetitive tasks. RPA allows employees to focus on more important tasks thanks to this aspect. It reduces errors in businesses and provides savings in many ways. RPA systems, which are currently widely used in many industries such as the finance and health sector, are also frequently utilized in human resources (HR) operations.
RPA systems used in HR operations increase the performance of HR employees and enable more efficient recruitment processes. So, where do RPA systems play a role in HR operations?
When a job posting is created, hundreds of applications may be received. An HR employee may have difficulties in finding the right person among hundreds of CVs. Software robots are now taking this challenge from HR employees.
RPA systems can find the right CVs according to the job posting requirements you specify. It may send an invite to eligible candidates for an interview and send automatic refusal messages to ineligible candidates. In this way, HR employees can focus on the interview process and ensure that the right candidate is discovered.
The contents of proposal letters contain different arrangements according to departments. Also, the proposal letter should be prepared according to the selected candidate. These arrangements are normally stored in various systems and databases. This makes manual validation and cross-checking not only time consuming but also error prone.
RPA systems, on the other hand, can quickly collect all the information needed, create and send the proposal letter, and monitor the conformity of the documents returned at the end.
When a new employee joins the team, data from various systems must be coordinated to create IT processes such as new user account, e-mail address, access rights for applications and IT equipment.
With RPA systems, the user account can activate a specific template for automatic onboarding workflow, which simplifies the whole process. The bots can then make legitimate decisions on topics such as which ID information to assign to the new employee, which recruitment documents to send etc. Therefore, RPA makes an important contribution to helping new employees focus on their jobs immediately and find their place in the team.
Employee data includes current and past employees, applicants, contractors and new hires, and employee payroll and salary information. The data flow of employees should be kept regularly. RPA can easily handle this by minimizing the risk of incorrect data entry. It provides data compatibility in multiple databases with the regular performance of data cleaning tasks.
During the pandemic process, many businesses continue their work remotely. Tracking employee engagement and productivity during this period becomes very difficult for HR employees. This is where RPA systems come into play. With RPA systems, you can remotely monitor employee engagement and observe their performance in the process.