Robotic Process Automation (RPA) technologies continue to show their ability in every area of the industry. Supply chain and logistics management are the leading ones in these areas. According to the report prepared by the Information Services Group (ISG), it is stated that more than 70% of companies will implement RPA in the future to automate their works. In addition, this study by ISG also reports that RPA reduces the resources required for supply chain processes by 43%. What are the implications of RPA on the supply chain and logistics management?
Benefits of RPA in Supply Chain Management
1) Accelerates the process
Supply chain management is a department that includes tasks in many steps and those tasks should be carried out without mistake. Listing the vendors for the product to be purchased, selecting the sellers by desired features, creating and sending automatic e-mails to communicate with them are among the processes that RPA software can do successfully. With these features, automation allows you to find the right vendor and communicate quickly.
2) Ensures Easy Inventory Management
Inventory management is also one of the areas that supply chain management department should pay attention to the highest degree. Application of RPA in supply chain management; provides convenience in issues such as maintaining accurate data at inventory levels, sending automatic notifications to a manager when inventory levels are low, and automatically reordering products that fall below a certain level.
3) Ensures Correct Planning of Demand
Correct planning of supply and demand in the supply chain is also one of the important tasks. RPA can determine the demands of companies in business processes and produce solutions against extraordinary situations. By automating most tasks in the supply chain, it can make operations efficient and smart while reducing the likelihood of manual errors.
RPA abilities have a great impact on transition to automation systems in supply chain management. This transition provides great efficiency and savings in both the correct and rapid progress of processes and the supply chain management tasks. Seeing this impact, companies continue to rapidly migrate their supply chain management departments to RPA systems.
Benefits of RPA in Logistics Management
1) Facilitates the Monitoring of Process
Similar to supply chain management, logistics management is a department that includes tasks in many steps and those tasks should be carried out without mistake. For the logistics process to take place successfully, the entire process must be planned and monitored. Information such as e-mail flow, purchasing orders, shipment notifications, and delivery documents in this process must be entered into the system without error. This is a very tiring task for employees. RPA systems ensure automatic entry of the information in all these documents into the system.
2) Increases the Customer Satisfaction
One of the most important tasks in logistics management is to ensure customer satisfaction. This department can benefit from RPA bots to ensure customer satisfaction. They can facilitate the process of tracking customers by connecting the data from warehouse systems to RPA tools. They can quickly and easily solve many problems of customers with chatbots.
Increase the Efficiency of Your Processes with RPA
RPA abilities have had a great impact on the transition of logistics management to automation systems. The faster, error-free progress of the processes and the increase in customer satisfaction have led logistics companies to use RPA tools and made them more successful in the field of competition. In order to get more information contact us.