As businesses expand, the number of manual tasks for employees increases at the same rate. Businesses want to switch to Robotic Process Automation (RPA) technology to implement process standardization and boost productivity. So, should businesses automate processes as they are or automate them after standardization?
Process standardization is a method that facilitates the design of RPA software robots. To get a good return on investment from the RPA software, you need clear steps. However, process standardization is not a simple process. Some problems may occur during standardization.
These problems, called standardization problems, happen mainly due to a lack of clear Standard Operating Procedures (SOP) or process maps. Ambiguities, inadequate documentation, or outdated guidelines can cause these problems. Businesses acquire input data in a non-standard format or apply various processes across multiple regions when there is no clear and consistent guiding framework. Addressing such problems through process mapping, analysis, and standardization before RPA implementation leads to significant improvements in automated processes.
Process standardization makes things a lot simpler in RPA process design. Nonetheless, it is not always the most efficient approach. It can take a long time to standardize processes. This may cause the transition to RPA to also take time, affecting business processes and customers negatively. Businesses wanting not to be affected by these negative situations may prefer to automate their processes as is.
Even though automatizing processes as they are does ensure some progress, having to make changes constantly in RPA software robots when there are numerous errors encountered with the launch of the RPA application might cause problems. These problems might hurt businesses’ trust in RPA and make them go back to manual processes. At this point, standardizing processes with automation will be an effective method for process standardization.
Standardizing processes with automation can be described as discovering standard steps by automating process with RPA. Automation facilitates analysis and discovery of necessary process steps.
There are some crucial steps to get efficiency from the automation and standardization period. The first step is to constantly monitor software bots and record any resolved issues to ensure smooth operation. This helps investigate RPA compliance and the standard steps of our process. The second step is to test each modification before it goes to production. The last step is to create a strong reporting structure. The reporting structure must gather weekly / monthly data about challenges, productivity benefits, and accuracy. These reports will help you a lot when you perform process analysis.
Standardizing with automation will resolve process standardization problems, allowing you to get the maximum return on investment from RPA. As Robomotion, we analyze your processes in detail with our expert team and ensure that RPA software is adapted to get the maximum efficiency. We automate your process and ensure your process standardization. Contact us to meet RPA and our team. Our motto is “Standardization with automation”.