In recent years, businesses have been investing in Robotic Process Automation (RPA) systems to enhance operations and allow employees to focus more on value-added jobs that move businesses forward. The fast introduction of RPA automation skills into business processes brought the following question to the minds of leaders and employees: “Will automation skills be useful …
Does Employee Success Depend on Automation Skills? Read More »
Robotic Process Automation (RPA) is a technology that automates repeated tasks. RPA contributes to the improvement of operational processes to a considerable extent. Nevertheless, RPA is not suitable to automate some business operations. So, what tasks need to be automated to be able to obtain good performance from RPA? Rule-Based and Repetitive Processes RPA has …
What Tasks Should Be Automate for Good Performance? Read More »
User experience (UX) includes all of the sentiments, beliefs, preferences, perspectives, physical and mental reactions, behaviors, and skills a user has before, during, and after using a product, service, or system. The user’s experience using a product is as valuable as the product design. User experience is the most significant criterion that determines whether a …
One of the busiest departments of businesses is customer service. This department receives many phone calls or e-mails during working hours. Some of the problems can be addressed very easily while it may take some time to solve some other problems. Robotic Process Automation (RPA) systems increase the performance of employees by automating customer services and …
Online chat applications, which appeared after smartphones became prevalent, have started to be used commonly for personal communication as well as at work. As of 2021, more than 80% of enterprises consider automating the chat applications they currently use with the help of the Robotic Process Automation (RPA). Automation of chat applications by using RPA …
Benefits of Automatization of Chat Applications for Startup Read More »
Robotic Process Automation (RPA) systems have begun to replace traditional automation systems in businesses thanks to their ability to perform tasks quickly and without errors. Both traditional automation systems and RPA systems try to bring together software systems to automate business processes; however, there are areas where RPA is different and takes a different approach. …