Automation

customer experience

Boosting Customer Experience with Robotic Process Automation

Customer experience has a tremendous impact on sales and advertising. This is why businesses are starting to adopt Robotic Process Automation (RPA) solutions for their service departments. So, what are the benefits of RPA in enhancing customer experience? Importance of Communication in Customer Experience They always want to quickly get support and solve their problems …

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processes

Should Processes Have Automated “As-Is” or Standardized First?

As businesses expand, the number of manual tasks for employees increases at the same rate. Businesses want to switch to Robotic Process Automation (RPA) technology to implement process standardization and boost productivity. So, should businesses automate processes as they are or automate them after standardization? Standardization Facilitates The Automation Process Process standardization is a method …

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Offshore Outsourcing

Will Technology Replace Your Offshore Outsourcing Vendors or Reboot Them?

Technology has shifted the balance for business processes across all industries. Most business software is no longer adequate compared to current technology. Similar to other businesses, offshore outsourcing vendors have been affected by technological advances. So, what are the solutions to adapt to these developments? In this article, we will talk about how the offshore …

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Why Is RPA The Fastest-Growing Enterprise Software in The World?

Robotic Process Automation (RPA) are systems that support businesses automate repetitive software-based tasks. Research conducted regarding RPA by the company Gartner, which researches and advises on information technology products, predicts that the revenue of the RPA industry will reach $2 billion in 2021 and this figure will grow at double-digit rates by 2024. So what …

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rpa

How Do You Get Started With RPA? How Do You Scale It?

Lately, businesses have been talking about Robotic Process Automation (RPA) technology. Robotic Process Automation software is not standard business software. It has the flexibility to be designed according to the business and tasks. In order to benefit from the services RPA can offer to your business, you need to pay attention to some steps. In …

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API

RPA vs API Integration

Business leaders recognize that automation technologies provide advantages to their growth. Yet, business leaders are indecisive on whether to choose Robotic Process Automation (RPA) or Application Programming Interface (API) automation technology in the automatization transition process. Both choices have advantages and disadvantages. In this article, we will be explaining how to use these technologies in …

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End-to-End Processes

3 Steps to Automate End-to-End Processes with RPA

Businesses have numerous end-to-end processes placed between the product/service and their customers. Errors or disorders in these processes have an impact on both businesses and customers. Businesses prefer Robotic Process Automation (RPA), a notable technology, to prevent errors that might take place in processes, enhance customer satisfaction and business success. In this article, we described how …

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data-driven decision

How To Use RPA In Data-Driven Decision Making?

Data analysis is becoming more relevant for businesses with each passing day. Data-driven decision making is described as the decision-making process or taking action for future situations following the insights emerging from past data analysis. Today, businesses acquire more success by making data-based decisions. Robotic Process Automation (RPA) software assists employees and business leaders in …

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